Privacy Policy

Information You Provide

• Account details such as your email address, display name, and authentication identifiers.
• Tarot readings, journal entries, reflections, tags, and notes you choose to save.
• Messages and prompts you submit to Ask Solace or other AI-powered features.
• Support communications you send us.

Subscription & Billing

• Subscription status, plan details, and renewal information.
• Payment information is collected and stored only by Stripe, our payment processor. Solace does not store card numbers or billing addresses.

Automatically Collected Information

• Device and browser information.
• Pages visited, feature interactions, and basic usage analytics.
• Cookies and local storage used to keep you signed in and remember preferences.

We use your information to:

• Deliver daily cards, spreads, interpretations, and personalized companion responses.
• Save and display your reading history and journal entries.
• Process subscriptions, trials, and renewals.
• Send transactional emails such as receipts, password resets, and important account notices.
• Maintain reliability, security, and product quality.
• Improve features and user experience through anonymous analytics.

When you use Ask Solace or any AI-powered feature:

• Your prompts are sent to our AI providers to generate responses.
• Messages may be temporarily processed or logged to ensure reliability and prevent misuse.
• AI messages are associated with your account only so they can appear in your reading history.
• We do not sell your messages or use them for advertising.

Linked to Your Identity

• Email address and account information
• Saved readings and journal entries
• AI messages submitted through Ask Solace
• Subscription and billing identifiers
• Support communications

Not Linked to Your Identity

• Anonymous usage analytics
• Cookies and local storage preferences

We use trusted service providers who process only the data needed to perform their roles:

• Lovable Cloud — hosting, database, authentication, and file storage.
• Stripe — subscription billing and payment processing.
• Email delivery provider — sends transactional emails.
• AI providers — generate interpretations and companion responses.

Cookies and similar technologies are used to:

• Keep you signed in
• Remember your language and deck preferences
• Support basic analytics

You may clear cookies at any time through your browser or device settings.

We use industry-standard security measures to protect your information, including:

• Encryption in transit (HTTPS)
• Secure authentication
• Access controls within our hosting environment

No system is perfectly secure, but we continuously work to safeguard your data.

• Your account, readings, and journal entries are retained while your account is active.
• You may delete individual readings or journal entries at any time.
• You may request full account and data deletion by emailing support.solaceapp@gmail.com.
• Deleted data is permanently removed from our systems unless retention is required by law.

We process your information under the following legal bases:

• Consent — saved readings, journal entries, and AI interactions
• Contractual necessity — providing the app and managing subscriptions
• Legitimate interest — improving reliability, performance, and security
• Compliance with law — financial and security obligations

Depending on your location, you may have the right to:

• Access the information we hold about you
• Request correction or deletion
• Request a copy of your data
• Withdraw consent for processing
• Object to certain types of processing
• Restrict processing in certain circumstances

To exercise these rights, contact support.solaceapp@gmail.com.

• Solace is not intended for anyone under the age of 16.
• We do not knowingly collect information from children.
• If you believe a child has provided information, contact us and we will remove it.

• We may update this Privacy Policy from time to time.
• When we do, we will revise the effective date above.
• Material changes will be communicated in the app or by email.

Questions or concerns about privacy? Reach out any time at support.solaceapp@gmail.com.